Terms and Conditions of Use of Audiospectrum CC
1. Acceptance the Use of Audiospectrum CC Terms and Conditions
Your access to and use of Audiospectrum CC is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
The contents of Audiospectrum CC website do not constitute advice and should not be relied upon in making or refraining from making any decision.
3. Change of Use
Audiospectrum CC reserves the right to:
3.1. change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Audiospectrum CC shall not be liable to you for any such change or removal and.
3.2. change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4. Links to Third Party Websites
Audiospectrum CC Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
5.1. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Audiospectrum CC or otherwise used by Audiospectrum CC as permitted by law.
5.2. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
6. Disclaimers and Limitation of Liability
6.1. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2. To the extent permitted by law, Audiospectrum CC will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3. Audiospectrum CC makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Audiospectrum CC for death or personal injury as a result of the negligence of Audiospectrum CC or that of its employees or agents.
You agree to indemnify and hold Audiospectrum CC and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Audiospectrum CC arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa and you hereby submit to the exclusive jurisdiction of the South African courts.
None of the items listen on this website are held in stock at our premises and are ordered from various suppliers as orders are placed. After placing your order and the payment has been made you will be given an estimated delivery time via e-mail. You can contact us directly to have us check whether or not a supplier has stock before making the purchase to avoid possible longer waiting times.
Once you have successfully completed your order, you will be notified via the e-mail you have provided with an invoice for your order.
Door-to-door Courier (via Dawn Wing):
Your order will be delivered directly to your door. Please note that your order’s weight is calculated using the higher value of actual or volumetric mass for each product. The delivery rate is calculated according to the total weight of the items in your cart, the total price of the cart as well as the destination address. The price of shipping will be calculated and added to your cart once you have selected to use Dawn Wing.
NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.
Collection from Audiospectrum’s Offices:
Clients may also collect their purchases directly from Audiospectrum in Vredekloof,Brackenfell. We will inform you via SMS or E-mail once your order has arrived.
How long will delivery take?
If suppliers do have stock of the product you ordered, the courier will typically collect your order within 24 hours. A set of options are displayed during checkout before you complete your order, which also affect the cost of shipping. All packages are fully traceable and tracking numbers will be provided via e-mail once your order has been shipped.
What happens if I don’t receive my order?
All orders dispatched from our offices are guaranteed to be delivered. If your order is lost, damaged or stolen, we will either send you a replacement order or we will refund the full order to you. It’s at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace-of-mind to our customers.
If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the presence of the courier driver. Phone us immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.
Should an opened product be returned, a 25% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, Audiospectrum reserves the right, at its sole discretion to levy an additional fee.
Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.
All products being shipped back to Audiospectrum should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. Should a product be damaged while being shipped to our offices; Audiospectrum will not be liable for the damages. It is recommended to insure any items that you send to us.
All products sold by Audiospectrum are covered by the manufacturer’s original warranty, which is at least 1 year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honor these warranties as well.
Should you have a faulty item, contact us and we’ll assist you by providing you with the details for the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to Wootware, but Wootware will cover the return shipping costs back to the customer.
In the unlikely event that a product sold by Audiospectrum is DOA (Dead on arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site as a guest.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 7 June 2017