Frequently Asked Questions

Welcome to our FAQ Page. Here you can easily find questions and answers to anything related to our website. If you can’t find what you are looking for, please submit a question and a member of our staff will reply to your question.

 

Popular questions:

What payment methods do you offer?

We offer Credit Card, EFT, Instant EFT, MasterPass & Visa Checkout payment methods via our website. We also offer personal payment methods such as personally doing EFT payments into our account and cash on pickup for orders up to R2000.00.

I can't find the product I am looking for, what now?

We offer an extremely wide variety of products, please email us at sales@audiospectrum.co.za.dedi561.jnb2.host-h.net with information of the product you are looking for and we will get back to you as soon as possible.

Do you offer installation and setup?

Yes we do. This is offered on request via email at sales@audiospectrum.co.za.dedi561.jnb2.host-h.net. We will then be in contact with you, however, for some products we may reference you to someone else who we trust to do the installation and they will be in contact with you.

 

All questions:

What payment methods do you offer?

We offer Credit Card, EFT, Instant EFT, MasterPass & Visa Checkout payment methods via our website. We also offer personal payment methods such as personally doing EFT payments into our account and cash on pickup for orders up to R2000.00.

How long does shipping take?

Shipping normally takes between 3-14 days nationwide, dependent on stock and how long payment takes to reflect.

Do i receive a warranty with my purchase?

Yes, all products have standard manufacturers warranty.

I can't find the product I am looking for, what now?

We offer an extremely wide variety of products, please email us at sales@audiospectrum.co.za.dedi561.jnb2.host-h.net with information of the product you are looking for and we will get back to you as soon as possible.

Where are you located?

We are located in Somerset West, Western Cape.

Do you offer quotes?

Yes, we offer free quotes on any product or service, just email us at sales@audiospectrum.co.za.dedi561.jnb2.host-h.net with specific details of what you are looking for and we will send you a quote as soon as possible.

Do you offer installation and setup?

Yes we do. This is offered on request via email at sales@audiospectrum.co.za.dedi561.jnb2.host-h.net. We will then be in contact with you, however, for some products we may reference you to someone else who we trust to do the installation and they will be in contact with you.

Do you store any of my banking details?

No. Online payment is done entirely through SagePay. They also do not store any personal details. Payment is entirely secure and trusted. The only details we do store is shipping and contact details.

Can I sell my products on your website?

Yes, for more details, please email info@audiospectrum.co.za.dedi561.jnb2.host-h.net with a detailed description of your company & products you would like to sell on our website and we will be in contact with you.

 

 

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